Local Government Ombudsman
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Independent and impartial

Who you can complain about

You can complain to us about the following authorities:

  • Councils (district, borough, city or county, but not town or parish)
  • School admission and exclusion appeal panels
  • Schools (more details
  • Adult social care providers (more details)
  • Joint boards of local authorities
  • National park authorities
  • Internal drainage boards
  • Police authorities (but not about the investigation or prevention of crime)
  • Fire and rescue authorities
  • The London Fire and Emergency Planning Authority 
  • The Greater London Authority
  • London TravelWatch
  • Transport for London
  • The London Development Agency
  • Urban development corporations
  • The Homes and Communities Agency (planning matters only)
  • The Norfolk and Suffolk Broads Authority
  • The Environment Agency (flood defence and land drainage matters only)

Date Updated: 02/06/11