Useful links

Complaints bodies and regulators

• British and Irish Ombudsman Association (includes details of complaints bodies that are members)
• Care Quality Commission 
• Equality and Human Rights Commission
• Financial Ombudsman Service
• Housing Ombudsman
• Legal Ombudsman
• Parking and Traffic Appeals Service (London)
• National Parking Adjudication Service (Traffic Penalty Tribunal)
• Northern Ireland Ombudsman
• Ofsted
• Parliamentary and Health Service Ombudsman
• Planning Inspectorate
• Property Ombudsman
• Public Services Ombudsman for Wales
• Schools Adjudicator
• Scottish Public Services Ombudsman
• Social Security and Child Support Appeals Services
• Special Educational Needs and Disability Tribunal
• Standards for England
• Tribunals Service

Find a council, a councillor or an MP

• Find a council on Direct Gov includes an A-Z list of local authorities
• Find a local councillor
• Find a constituency MP
• Write to a councillor, MP or MEP (in the UK)

Local government related bodies

• Audit Commission
• www.info4local.gov.uk includes information from central government departments, agencies and public bodies
• Local Government Association

Government bodies

• Department for Communities and Local Government
• Department for Education
• Department of Environment, Food and Rural Affairs
• Department of Health
• Department for Transport
• Department for Work and Pensions
• Environment Agency
• Home Office

Legislation

• Office of Public Sector Information includes:
  • Acts of Parliament
  • Statutory instruments
• The Stationery Office or the specific link to its bookshop
• UK Statute Law database includes:
  • Local Government Act 1974

Some advice agencies, charities and voluntary bodies

• Action on Hearing Loss (formerly Royal National Institute for Deaf People/RNID)
• Advice Services Alliance 
• Age UK (Help the Aged & Age Concern, joined together)
• Children’s Legal Centre
• Citizens Advice
• Community Legal Advice
• Counsel and Care
• Counselling Directory - to find a counsellor or psychotherapist
• Law Centres’ Federation
• Legal Action Group
• MENCAP
• MIND
• National Council for Voluntary Organisations
• Planning Aid
• Rethink
• Royal National Institute for the Blind (RNIB)
• Scope
• Shelter 
• Together (the Mental After Care Association)

Date Updated: 16/11/12