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LGO Advice Team: 0300 061 0614
Independent and impartial
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Once a complaint is accepted for investigation it will be allocated to an investigator who will contact you to explain how it is being dealt with and to request further information. Initial contact will usually be by telephone, but where this is not possible we will get in touch by letter or email. Please say whether you wish us to contact you or your client and how best to do so.
An investigation may include any or all of the following:
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Date Updated: 15/10/08
are in .pdf format. To view these files you will need the Adobe Acrobat Reader software. It can be downloaded below free of charge. Click To Download