Other


Recent statements in this category are shown below:

  • Wiltshire Council (17 002 128)

    Statement Closed after initial enquiries Other 12-Jul-2017

    Summary: We will not investigate Mr Y's complaint that the Council will not answer his questions about its relationship with a registered social landlord as Mr Y is not caused significant personal injustice from his complaint. Mr Y can also ask the Information Commissioner's Office to look at his complaint.

  • London Borough of Newham (17 004 147)

    Statement Closed after initial enquiries Other 07-Jul-2017

    Summary: The Ombudsman cannot investigate Mr B's complaint about a delay by the Council in dealing with the errors on the lease to his flat. The actions Mr B complains about relate to the management of housing let on a long lease by the Council and we have no power to investigate.

  • Royal Borough of Kensington & Chelsea (17 002 735)

    Statement Closed after initial enquiries Other 04-Jul-2017

    Summary: The Ombudsman will not investigate Ms B's complaint that the Council has wrongly refused her access to a garden square and has not explained why. This is because an investigation is unlikely to find the Council was at fault.

  • London Borough of Barking & Dagenham (17 003 224)

    Statement Closed after initial enquiries Other 27-Jun-2017

    Summary: The Ombudsman cannot investigate this complaint about the Council's decision to force the sale of a property owned by the complainant. This is because the court approved the sale and the Ombudsman cannot question a court decision.

  • London Borough of Lewisham (17 003 554)

    Statement Closed after initial enquiries Other 22-Jun-2017

    Summary: The Ombudsman cannot investigate this complaint that the Council's contractors damaged a neighbouring privately owned house when carrying out repairs to one of its properties. This is because we have no jurisdiction to consider the housing management issue in question.

  • Elmbridge Borough Council (17 002 851)

    Statement Closed after initial enquiries Other 21-Jun-2017

    Summary: The Ombudsman will not investigate this complaint that the Council did not carry out proper consultations with local residents when it transferred its housing stock to a Housing Trust in 2000. This is because we are unlikely to be able to carry out a meaningful investigation or achieve a worthwhile outcome now given the events in question happened so long ago.

  • Chesterfield Borough Council (17 001 760)

    Statement Closed after initial enquiries Other 02-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about damage caused to the complainant's bed during works in a neighbouring flat. This is because there is insufficient evidence of fault by the Council and because the Ombudsman cannot determine liability for damage.

  • London Borough of Ealing (16 013 858)

    Statement Upheld Other 01-Jun-2017

    Summary: The Council has acknowledged there was some fault in its decision to say Mr X was not a resident landlord. But this did not cause Mr X any injustice.

  • Central Bedfordshire Council (16 015 499)

    Statement Upheld Other 22-May-2017

    Summary: The Council's error in issuing possession proceeding against Mr X rather than Mr Y, and in providing inaccurate information about the court hearing amounts to fault .The Council's failure to respond to Mr X's complaint about the meeting in August 2016 also amounts to fault.

  • London Borough of Croydon (17 000 870)

    Statement Closed after initial enquiries Other 15-May-2017

    Summary: The Ombudsman cannot investigate this complaint that the Council has failed to reinstate a fence. This is because he has no power to investigate a council when it is acting as a landlord.

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