Transport


Recent statements in this category are shown below:

  • London Borough of Hounslow (23 014 703)

    Statement Closed after initial enquiries Transport 13-Feb-2024

    Summary: We will not investigate Mrs X’s complaint that the Council failed to properly consider her daughter’s application for a blue badge. There is not enough evidence of fault to justify an investigation.

  • Devon County Council (23 014 603)

    Statement Closed after initial enquiries Transport 09-Feb-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her blue badge application. This is because there is insufficient evidence of fault. In addition, the Council has offered a reasonable resolution.

  • North Tyneside Metropolitan Borough Council (23 014 493)

    Statement Closed after initial enquiries Transport 06-Feb-2024

    Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge because it is unlikely we would find fault by the Council.

  • East Sussex County Council (23 012 070)

    Statement Not upheld Transport 02-Feb-2024

    Summary: There is no evidence of fault by the Council in this complaint. The Council was entitled to seek supporting evidence for Mr X’s blue badge application, when Mr X refused, the Council was entitled to refuse the application.

  • London Borough of Hounslow (23 014 649)

    Statement Closed after initial enquiries Transport 31-Jan-2024

    Summary: We will not investigate this complaint about a blue badge application because there is not enough evidence of fault to justify investigating.

  • Kent County Council (23 013 639)

    Statement Closed after initial enquiries Transport 25-Jan-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her blue badge application, and its decision remaining the same after she provided more evidence with her appeal. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating.

  • Cambridgeshire County Council (23 008 829)

    Statement Upheld Transport 24-Jan-2024

    Summary: The Council acknowledged an administrative error in the consideration of Ms X’s blue badge renewal application and provided her with a blue badge during our investigation. However, it failed to remedy the injustice caused as a result of its error.

  • London Borough of Hounslow (23 015 404)

    Statement Closed after initial enquiries Transport 17-Jan-2024

    Summary: We will not investigate Ms X’s complaint that the Council’s assessment of her for a Blue Badge was flawed. there is insufficient evidence of fault to justify investigating and further investigation would not lead to a different outcome.

  • Sheffield City Council (23 007 943)

    Statement Upheld Transport 17-Jan-2024

    Summary: Mr X complained that the Council refused his application for a Blue Badge. We found the Council incorrectly interpreted the guidance in failing to give Mr X the opportunity to provide supporting information from his GP. In recognition of the injustice caused, the Council has agreed to invite Mr X to submit information from his GP in support of his application and to reassess the application considering all the information provided.

  • Devon County Council (23 013 155)

    Statement Closed after initial enquiries Transport 11-Jan-2024

    Summary: We will not investigate Ms X’s complaint about the Council’s decision not to issue her with a Blue Badge. This is because there is not enough evidence of fault to justify our involvement.

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