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Complaint Form

If you have any documents to support your complaint, for example letters from the council, please use the Word format version of this form and send it to the Ombudsman by post with copies of your documents or by email, following the instructions given at the end of the Word format form. It is not possible to attach documents to this electronic form.
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Please put in the telephone number where we can contact you between 9am and 5pm. Tell us if it is your home or work, or the number of a neighbour or friend. If you do not have a daytime contact number, please put down a number with an answerphone where we can leave a message during the day. If you do not have any of these, please leave this section blank.
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If anything makes it difficult for you to use our service, for example if English is not your first language or you have a disability, please use the space below to tell us how we might help you.
 
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(If you are unsure then please enter "Don't Know")
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