> | Accessiblity Options | Text Only | Text Size: A+ A- Reset | Links | Site Map
LGO Advice Team: 0300 061 0614
Quality and efficiency
Young peopleWhat can the LGOdo for you?
Click here for speech assisted browser support
Files with this symbol are in .pdf format. To view these files you will need the Adobe Acrobat Reader software. It can be downloaded below free of charge. Click To Download
This section covers complaints about:
Most complaints about public transport fall outside our jurisdiction, but there are some in the London area that we can look at.
London Borough of Bexley (10 009 251) The Council’s rigid following of procedure and failure to update its address records meant that a woman suffered bailiff action unnecessarily for a parking fine.
18 July 2011
Welwyn Hatfield BC (10 001 961) The Council did not take into account its legal duties to people with disabilities when it introduced car parking charges for blue badge holders.
23 May 2011
London Borough of Redbridge (09 009 572) Failures by the London Borough of Redbridge meant that an elderly disabled man lost the use of his disabled parking permit for 23 weeks.
11 August 2010
Eastleigh Borough Council (08 020 845 plus one other) The Council’s decision to stop issuing travel tokens to eligible disabled people and those over the age of 70 was flawed.
10 June 2010
Havant Borough Council (07B15825 and 08 007 844) Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.
24 September 2009
are in .pdf format. To view these files you will need the Adobe Acrobat Reader software. It can be downloaded below free of charge. Click To Download