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LGO Advice Team: 0300 061 0614
Quality and efficiency
What can the LGOdo for you?
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This section covers complaints about:
Most complaints about public transport fall outside our jurisdiction, but there are some in the London area that we can look at.
Eastleigh Borough Council (08 020 845 plus one other) The Council’s decision to stop issuing travel tokens to eligible disabled people and those over the age of 70 was flawed.
10 June 2010
Havant Borough Council (07B15825 and 08 007 844) Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.
24 September 2009
Medway Council (08 020 466) Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.
Ribble Valley Borough Council (08 007 851) Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.
South Ribble Borough Council (08 007 852) Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.
are in .pdf format. To view these files you will need the Adobe Acrobat Reader software. It can be downloaded below free of charge. Click To Download