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Quality and efficiency

Complaint Outcomes: Transport and highways archive

 

Havant Borough Council (07B15825 and 08 007 844)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

Medway Council (08 020 466)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

Ribble Valley Borough Council (08 007 851)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

South Ribble Borough Council (08 007 852)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

Chorley Borough Council (08 007 842 and 839)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

East Dorset District Council (08 007 843)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

Mid Devon District Council (08 007 847)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

Corby Borough Council (08 004 517)
The Council failed to fulfil a previously-agreed settlement to a complaint.

17 September 2009

London Borough of Ealing (08 013 187)
The Council’s consultation exercise for a controlled parking zone (CPZ) was inadequate.

07 July 2009

Transport for London (07A17576 + 2 others)
The Authority pursued bailiff enforcement action against three motorists who had already paid their penalties.

15 December 2008

Luton Borough Council (07B13378)
The Council granted consent for a vehicle access without properly considering the legal and safety issues, and then withdrew it, leaving a couple with unnecessary costs of nearly £30,000.

15 December 2008

Worcestershire County Council (07B05698)
Failure to ensure that a road was adopted within the statutory three years of it being opened to traffic.

08 September 2008

Cheshire County Council (06C04993)
Delay in taking effective steps to progress a dispute with a couple over part of a highway constructed along the boundary of their private property.

31 July 2008

Devon County Council (06B12820)
Delay in making footpath modification orders after Secretary of State directed they should be made.

27 February 2008

East Northamptonshire District Council (04B14532) & Northamptonshire County Council (04B15499)
Failures by two Councils meant that a road in a new housing development was not brought up to adoptable standard.

29 March 2007

Westminster City Council (05A16230)
Problems with system of handling parking penalty charge notices in Westminster.

16 October 2006

North Norfolk District Council (05B02502 + 10 others)
Fault in handling of planning application for affordable housing development in village. The County Council, as Highways Authority, had recommended refusal.

24 August 2006

North Tyneside Metropolitan Borough Council (05C08784)
Failure to publicise a closing order on a footpath, or take a man's objections to the closure into account.

25 May 2006

South Gloucestershire Council (04B17511)
Failure to inform man about correct line of footpath crossing his property, and delay in arranging diversion order.

06 April 2006

North East Lincolnshire Council (03C04267 & 1 other)
Failure by the council to reopen an obstructed footpath near the complainants homes.

15 December 2005

Norfolk County Council (03B18222)
A couple whose lives and health were ruined by failures on the part of Norfolk CC and the Department for Transport had their complaints upheld and £200,000 compensation.

05 October 2005

Lincolnshire County Council (04C09153)
Council delayed in taking action to modify a bridleway.

15 September 2005