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Complaint outcomes: Transport and highways

This section covers complaints about:

  • highway management, such as road works and road adoption
  • harbours and waterways
  • traffic management, such as congestion charging and bus lanes
  • parking
  • rights of way
  • public transport 

Most complaints about public transport fall outside our jurisdiction, but there are some in the London area that we can look at.

 

Recent cases in this category are shown below.

Havant Borough Council (07B15825 and 08 007 844)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

Medway Council (08 020 466)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

Ribble Valley Borough Council (08 007 851)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

South Ribble Borough Council (08 007 852)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009

Chorley Borough Council (08 007 842 and 839)
Failure to consider its duties under the Disability Discrimination Act when it replaced its existing concessionary travel schemes for disabled people with the minimum requirements of a new national scheme.

24 September 2009