Complaint Outcomes: Social care selected older cases

Manchester City Council (04C04804)
The Council failed to introduce a deferred payment scheme for residential care fees within a reasonable time period and placed a charge on a property without proper notification.

31 March 2005

Bolton Metropolitan Borough Council (02C17068)
Failure to provide for needs of man with an autistic spectrum disorder.

30 November 2004

Lincolnshire County Council (03C09384)
Failure to deal properly with the issue of charging for an elderly man's residential care when he owned a property jointly with his son.

28 June 2004

Derbyshire County Council (02C14235 and three others)
Failures in handling the introduction of charges in care homes and over the withdrawal of services.

24 June 2004

Staffordshire County Council (99C04295)
Delay in deciding to fund a placement in a nursing home for an elderly man.

25 September 2000

Devon County Council (94B02128)
A Council social worker delayed in submitting a claim for attendance allowance for a terminally-ill woman, unaware that payment could not be backdated.

29 May 1996

Wakefield Metropolitan District Council (91C01246)
The Council failed to correctly inform an elderly resident of a council home about his eligibity for attendance allowance during times spent away from the home.

09 December 1993