Local Government Ombudsman
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Quality and efficiency

Complaint Outcomes: Social care selected older cases

 

Lincolnshire County Council (03C09384)
Failure to deal properly with the issue of charging for an elderly man's residential care when he owned a property jointly with his son.

28 June 2004

Staffordshire County Council (99C04295)
Delay in deciding to fund a placement in a nursing home for an elderly man.

25 September 2000

Devon County Council (94B02128)
A Council social worker delayed in submitting a claim for attendance allowance for a terminally-ill woman, unaware that payment could not be backdated.

29 May 1996

Wakefield Metropolitan District Council (91C01246)
The Council failed to correctly inform an elderly resident of a council home about his eligibity for attendance allowance during times spent away from the home.

09 December 1993