Complaint Outcomes: Social care archive 2008-09

Six Lives: the provision of public services to people with learning disabilities
In a report laid before Parliament on 23 March 2009 Ann Abraham, Health Service Ombudsman and Jerry White, Local Government Ombudsman, called for an urgent review of health and social care for people with learning disabilities.

17 March 2009

Luton Borough Council (07B04286) and Southend-on-Sea Borough Council (07B04289)
Delay by Luton BC in following up assessment so a child in its care remained without counselling or therapy for five years. No fault by Southend-on-Sea BC.

20 November 2008

Surrey County Council (07A11108)
Severely disabled young woman denied “the full enjoyment of her home and family life” by Council failures.

11 November 2008

London Borough of Hillingdon (07A01436)
Serious flaws in care provision for an elderly man after the death of his wife. Failure to consider his wishes when placing him in a residential home.

18 September 2008

Luton Borough Council (07B07665)
Failure to provide properly for the needs of a profoundly disabled young man for three years longer than necessary.

10 September 2008

Essex County Council (07A02887)
Failures over funding for woman caring for her step-granddaughter.

26 June 2008

Middlesbrough Borough Council (06C10526 & JW-11585)
Delay by Middlesbrough Mental Health Service in providing practical support for man with mental health problems.

29 May 2008

London Borough of Ealing (06A08746)
Delay in acting on a disabled woman’s application for an increase in direct payments.

07 May 2008

Medway Council (06B12248) and Wigan Metropolitan Borough Council (06B12247)
Medway Council wrongly refused to fund mental health aftercare for a man after he was discharged from hospital. No fault by Wigan Council.

29 April 2008

Wiltshire County Council (06B06454)
Failure to provide properly for a girl's special educational needs and for the family's social care needs.

17 April 2008