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Quality and efficiency

Complaint Outcomes: Housing archive 2010-11

 

London Borough of Richmond upon Thames (10 009 069)
The Council failed in its duty to a pregnant young woman who applied for assistance as a homeless person.

10 February 2011

Blaby District Council (09 006 783)
The Council failed to consider all the circumstances when refusing an application for a disabled facilities grant.

7 September 2010

Harlow District Council (09 005 422)
The Council’s delay in repairing a ceiling leak meant that a young woman was unable to use her bedroom for 18 months.

14 April 2010

Lewes District Council (09 001 059)
It took the Council nearly three years to process and agree a disabled facilities grant for an extension to meet the needs of a disabled child.

06 April 2010