Local Government Ombudsman
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Quality and efficiency

Complaint Outcomes: Housing archive 2009-10

 

London Borough of Hammersmith & Fulham (09 001 262)
Failure to consider taking a homelessness application from a pregnant woman when she left her accommodation.

13 January 2010

Bury Metropolitan Borough Council (07C03887)
A family including two seriously disabled children spent three years in unsuitable accommodation as a result of failures by the Council.

14 October 2009

Lincolnshire County Council (07C01269) & West Lindsey District Council (07C09724)
A disabled man was without suitable improved bathroom facilities for three years as a result of failures by two Councils.

14 October 2009

Canterbury City Council (08 017 330)
A pregnant woman with mobility problems sleeping on her mother’s floor was caused injustice by the Council’s handling of her and her partner’s homelessness application.

12 October 2009

London Borough of Lambeth (07B09106)
The Council failed to inform tenants that it had bought the freehold of their property.

28 September 2009

Luton Borough Council (07B10865)
The Council wrongly evicted a vulnerable tenant for rent arrears while a housing benefit appeal was pending.

27 August 2009

Sandwell Metropolitan Borough Council (08 007 395)
Failure to consider the medical circumstances properly when a couple applied for a housing transfer.

10 August 2009

London Borough of Lambeth (08 006 663)
The Council's mishandling of a vulnerable young man’s homelessness application deprived him of the opportunity to be rehoused in permanent accommodation.

10 August 2009

London Borough of Havering (08 005 922)
The Council let out a flat that had major gas leaks in the system and no heating or hot water, and then delayed two months in addressing the problems.

16 June 2009

London Borough of Ealing (07A10617)
A family lived in overcrowded and unacceptable conditions since 2001 due to the Council's failure to deal properly with their housing transfer application.

18 May 2009

London Borough of Hounslow (07A14216)
Hounslow Council delayed offering a homeless couple temporary accommodation after it had accepted a homelessness duty to them.

14 April 2009