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Warrington Borough Council (06C09304) Challenging and complex project to decontaminate land marred by a single failure.
25 February 2008
Birmingham City Council (07C01179) After damaging to decorations in a tenant's home when carrying out repairs, the Council refused either to redecorate or pay compensation.
Sheffield City Council (06C10044) Redesignation of older tenants' housing block for 'general needs' - distress caused to elderly woman.
05 February 2008
London Borough of Islington (06A14057) Failure to remedy dampness in flat caused woman's health to suffer.
22 January 2008
Bristol City Council (06B05370) Failure to repair defects causing cold and damp conditions in home for seven years.
12 December 2007
Dudley Metropolitan Borough Council (06B13743) Wrongly refusing to accept liability for damage to a woman’s garden caused by contractors replacing fencing.
26 November 2007
Leeds City Council (05C13157) Failures over disabled facilities grant meant woman was confined to bed for two years longer than necessary.
20 November 2007
London Borough of Havering (06A10428) Failure to consider housing needs and human rights of an elderly disabled woman.
31 October 2007
Watford Borough Council (06A17783) & Hertfordshire County Council (07A00758) Failure to co-operate over housing repair and refurbishment led to unsatisfactory living conditions for a man and his disabled wife for two years.
24 October 2007
London Borough of Ealing (06/A/11660) A woman missed out on permanent accommodation as a result of mishandling of her housing application.
22 October 2007
Lancaster City Council (05B13863, 05C16360) Failure to properly advise residents of properties targeted for demolition.
10 October 2007
Eastleigh Borough Council (06B07896) Mishandling of family's homelessness application meant they were without proper accommodation for 11 weeks.
10 September 2007
London Borough of Hounslow (06A14980) Mishandled housing application of woman who became homeless whilst she was on housing waiting list.
07 August 2007
Trafford Metropolitan Borough Council (04C17057) Refusal to remedy injustice over repayment of grant to elderly woman with mental health problems.
15 May 2007
Nottingham City Council (05C02965) Filthy house allocated to a young homeless single mother with a six-year-old daughter.
19 April 2007
Basildon District Council (06A13667) The Council took over 19 months to repair roof leaks and rotten windows in a bungalow.