Complaint Outcomes: Housing archive 2005-06

London Borough of Waltham Forest (05A05092)
Delay in transferring tenancy to elderly woman following her husband's death, and failure to suspend rent recovery action pending a decision on a housing benefit claim.

28 March 2006

London Borough of Barnet (03A08718)
Council mishandled application for disabled facilities grant.

08 February 2006

Newcastle City C (04C12950)
Failure to disclose that the complainant could buy her home at the price determined by an earlier valution causing her to pay more than she should have done.

18 January 2006

South Tyneside Metropolitan Borough Council (04C18995)
Mishandling a young person's homelessness application.

12 December 2005

London Borough of Lambeth (04B17994)
Failure to effectively resolve problem of a water leak in woman's flat.

28 November 2005

Northampton Borough Council (04B10719 + one other)
Misdirection with regard to the status of a housing benefit claim led to a tenant being wrongly evicted from his council tenancy. Failure to inform him that his personal possessions had been destroyed.

21 November 2005

London Borough of Waltham Forest (03A15819)
Homeless asylum seeker who had seizures after being tortured in Eritrea had to sleep rough for prolonged period as a result of Council failures.

09 November 2005

Blackpool BC (04C00373) FR
Further report issued because the Council was inconsistent in accepting its maladministration but not recognising its obligation to remedy in full the injustice arising.

30 September 2005

Birmingham City C (04C00570)
Councils failure to monitor tenant management organisation -complainant from residents group - fraud not ruled out

28 September 2005

Oldham Metropolitan Borough Council (04C09984)
Failure to ensure homeless applicants were awarded sufficient priority though allocations procedure.

21 July 2005

Southend-on-Sea Borough Council (03A14278)
Faults in handling housing benefit claims of man with mental health problems, and lack of liaison between the Council’s Housing and Borough Treasurer’s Departments.

27 June 2005

West Lancashire District Council (04C12312)
Flawed arrangements to install a bath to meet the needs of the severely disabled son of a council tenant.

09 June 2005