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All Saints Benhilton Church of England Primary School, Sutton (07B04448 + two others)

School admissions                      Maladministration causing injustice

10 January 2008 

The complaint

Three sets of parents applied unsuccessfully for places for their sons in the School’s reception year. They complained about the handling of the appeals against the refusal of their applications. The School is voluntary-aided and the Governing Body is the admission authority.

What happened

The School failed to provide written information in advance of the appeal hearings explaining properly why the applications had been unsuccessful. Investigation of the complaints was difficult because the records relating to the appeal had been destroyed immediately after the appeal hearings.

The Ombudsman’s view

The Ombudsman found that the appeals had not been conducted in accordance with the School Admission Appeals Code of Practice. He said that, as parents did not know in advance of the hearing why their applications had been unsuccessful, they were at a considerable disadvantage when making their appeals.

The outcome

The Ombudsman recommended that the Governors should:

  • offer each complainant a new appeal as soon as possible with a fresh appeal panel and a different clerk and agree to abide by the outcome;
  • arrange relevant training for governors dealing with admissions, panel members and the panel clerk; and
  • keep records relating to appeals for two years.

Final outcome - see Further report

Date Updated: 10/12/09