Local Government Ombudsman
You are here: Home : : Complaint outcomes : : Education : : Education archive 2007-08 : : Cornwall County Council (06B04337)

Quality and efficiency

Downloads

Site tools

Cornwall County Council (06B04337)

Special educational needs       Maladministration causing injustice

18 July 2007

Cornwall County Council failed to provide for a boy’s special educational needs after it had already been criticised for the same failures in an earlier Ombudsman’s report. The Ombudsman says “It is particularly disappointing … that the same problems have recurred”. These included failure to provide speech and language therapy, and failure to oversee the boy’s statement of special educational needs.

The Council had previously agreed to review the way it carried out its statutory duty in respect of statements of special educational needs, but, says the Ombudsman, “In reality very little seems to have changed.”

‘Mrs Ivy’ (not her real name for legal reasons) complained that, following the Ombudsman’s report on her previous complaint (ref 04/B/07871, issued March 2006), the Council continued to fail to provide for the needs of her son, ‘Oliver’ (not his real name), as set out in his statement of special educational needs.

Mrs Ivy contacted the Council in summer 2005 to complain about the continuing failures. The school promised close monitoring of Oliver’s statement, but this did not happen. In November 2005 she withdrew her son from his primary school because it was not making the necessary provision. In January 2006 the Council accepted a duty to provide home tuition because of Oliver’s medical needs, but it did not make speech and language therapy available until January 2007.

The Council revised Oliver’s statement in June 2006 and Mrs Ivy appealed against the provision and placement identified by the Council, with the result that Oliver was to be placed in a special school or unit for children with specific language difficulties and communication disorders on the autistic spectrum. The Council has no such provision of its own and is setting up a small unit to deal with Oliver and other children with similar needs.

The Ombudsman finds maladministration causing injustice and recommends that the Council should:

  • ensure that the provision ordered by the Special Educational Needs and Disability Tribunal in December 2006 is implemented, including the timely preparation of individual education plans;
  • provide Oliver with an up-to-date laptop and software appropriate to his needs, and train staff to help him use it;
  • ensure that Oliver is given an appropriate level of support in future from an educational psychologist; and
  • pay Mrs Ivy £1,500 compensation her for her considerable time and trouble and frustration in trying to get the Council to meet Oliver’s needs, aggravated by the fact that she has had to complain to the Ombudsman previously.

Date Updated: 17/12/08