Complaint outcomes: Education
This section covers complaints about:
- special educational needs
- school admissions
- school exclusions
- school transport
- student support
There are some other education matters we can look at, but they give rise to very few complaints so there may not be information about them here. These include things such as school repairs, school trips, school crossing patrols, and the treatment of parents.
More information about schools complaints can be found here.
A 2009 note on the role of the LGO in considering school admissions complaints is available as a download (see right-hand column of page and scroll down).
Recent cases in this category are shown below.
Gloucestershire County Council (08 005 914)
The Council failed to provide adequate education to a boy with special educational needs while he was out of school.
11 August 2010
Isle of Wight C (09 001 513)
Isle of Wight Council failed to make the full provision for a visually-impaired girl’s special educational needs.
27 May 2010
London Borough of Barnet (07A14912)
The Council failed to provide adequate education for a girl who was out of school, and delayed in responding to a request to assess her special educational needs.
19 April 2010
Warwickshire County Council (09 005 338)
A Council school admission appeal panel failed to consider properly whether a school was full.
25 March 2010
Reading School (08 011 742)
An appeal panel for Reading School mishandled an appeal against the refusal of a place at the School for a boy with a hearing problem.
28 January 2010