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LGO Advice Team: 0300 061 0614
Quality and efficiency
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This section covers complaints about:
Luton Borough Council (07B10865) The Council wrongly evicted a vulnerable tenant for rent arrears while a housing benefit appeal was pending.
27 August 2009
London Borough of Havering (08 005 922) The Council let out a flat that had major gas leaks in the system and no heating or hot water, and then delayed two months in addressing the problems.
16 June 2009
London Borough of Haringey (07A04966) Failure to consider a landlord's concerns over direct contact with tenant.
30 January 2008
London Borough of Ealing (06A15371) Delay of 14 months in paying housing benefit after a resident won her appeal at tribunal against refusal of her claim.
06 December 2007
Northampton Borough Council (05B16773) Taking repossession action and instructing bailiffs to collect council tax arrears from a woman while her benefits entitlement was unresolved.
27 June 2007
are in .pdf format. To view these files you will need the Adobe Acrobat Reader software. It can be downloaded below free of charge. Click To Download