The Local Government Ombudsman

Your views on ‘Guide for Advisers’

Thank you for visiting our Advisers’ Page. This is a new service and we need to know whether it meets the needs of you and your colleagues. We should be very grateful if you would take a few moments to answer the questions below, and make any further comments. All comments and suggestions will be considered very carefully and used to improve the service to advisers.

1 is the least favourable response and 5 the most favourable

Poor

Good

Is the format of a flow chart and linked notes easy to use?

Is the information provided helpful for you and your colleagues in understanding the Ombudsman service and referring complaints?

Is the form for advisers to refer complaints helpful?

Would you welcome the information in a wallchart format?

Yes

Please put any further comments on any of the above questions, or suggestions for other forms of information or liaison with the Ombudsman’s office you would find helpful in the box below.

Your Name :

Your Organisation :
If you provide your email address we will be able to respond to your suggestion or complaint.
Email Address :