Education archive 2016-2017


Archive has 810 results

  • Manchester City Council (16 017 462)

    Statement Closed after initial enquiries School transport 31-Mar-2017

    Summary: The Ombudsman will not investigate Ms A's complaint about the Council's refusal to grant free school transport for her children because it is unlikely he would find fault on the Council's part.

  • Medway Council (16 012 898)

    Statement Not upheld School transport 31-Mar-2017

    Summary: The Ombudsman found no evidence of fault in how the Council considered Mrs L's application for free school transport for her daughter.

  • London Borough of Croydon (16 005 621)

    Statement Upheld Special educational needs 31-Mar-2017

    Summary: The Council delayed in communicating its decisions following the annual reviews of Miss Y's Statement in 2014 and 2015, and delayed in issuing her Education and Healthcare Plan. The Council will apologise and make a payment for the frustration, time and trouble this caused. The Council also failed to respond to the complaint in a timely manner. It has already agreed to pay £100 in light of the injustice caused by this delay. I have not investigated other parts of Ms Y's complaint because they are outside of the Ombudsman's jurisdiction.

  • East Sussex County Council (16 005 516)

    Statement Upheld School transport 30-Mar-2017

    Summary: The Council was at fault in the way it considered Mrs X's application and appeal for home to school transport for her son who has special educational needs. It has agreed to refer the case back to the appeal panel, reimburse travel expenses if the panel finds in her favour, and review the wording of its school transport policy.

  • Sefton Metropolitan Borough Council (16 016 336)

    Statement Closed after initial enquiries School exclusions 30-Mar-2017

    Summary: The Ombudsman will not investigate this complaint about the decision to uphold the permanent exclusion of the complainants' son from his school. This is because there is no evidence of fault in the way the Independent Review Panel made its decision.

  • Hampshire County Council (16 013 391)

    Statement Upheld School transport 30-Mar-2017

    Summary: There is some evidence of fault in the Council's handling of Mr Y's appeal against the decision not to offer free school transport for his child. The Council will conduct a fresh appeal to be heard by three panel members.

  • Norfolk County Council (15 010 577)

    Statement Upheld Special educational needs 30-Mar-2017

    Summary: There is fault by the Council in that it has failed to provide appropriate educational provision for the complainant's son who suffers from significant difficulties. This has caused injustice to him and to his parents. The Council has accepted the Ombudsman's recommended settlement of this complaint.

  • Surrey County Council (16 015 453)

    Statement Not upheld School admissions 30-Mar-2017

    Summary: There is no fault in the independent admission appeal's consideration of Ms X's appeal for a school place for her daughter. I do not consider that Ms X's concerns that the panel relied on incorrect information are justified.

  • Essex County Council (16 017 885)

    Statement Closed after initial enquiries School admissions 29-Mar-2017

    Summary: The Ombudsman does not have reason to investigate this complaint from a parent about a school admission appeal. This is because there is no sign that any fault in the appeal process caused an injustice to warrant our intervention.

  • St. Michaels (Easthampstead) School (16 017 481)

    Statement Closed after initial enquiries Other 29-Mar-2017

    Summary: The Ombudsman will not investigate this complaint about the complainant's son not being offered a place at the School. It is unlikely he would find evidence of fault.

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