Archive has 535 results
Statement Closed after initial enquiries Land 31-Mar-2014
Summary: Mr X complained about damage caused to his boundary fence by contractors working on land next to his home. He says that the Council leases the land to a rugby club so it should be responsible for the damage.
Statement Not upheld Other 31-Mar-2014
Summary: Mr X says the Council is at fault in its handling of a dispute with his neighbour about the use of a property name. I have not found evidence of any substantive fault by the Council. Therefore I have ended my investigation.
Statement Closed after initial enquiries Other 31-Mar-2014
Summary: Mr X complains the Council has limited how long he might speak at a public meeting. This is not fault by the Council. He also questions a number of commercial deals the Council has entered into. This has not caused him significant injustice.
Statement Upheld Other 28-Mar-2014
Summary: The Ombudsman will exercise her general discretion not to investigate Mr D's complaint about a Council officer's comments which he found offensive. This is because the Council has already provided a reasonable remedy and it is unlikely an investigation by the Ombudsman would add to the response already provided by the Council.
Statement Closed after initial enquiries Other 28-Mar-2014
Summary: The Ombudsman will not consider this complaint about the alleged failure by the Council to release information about the termination of a major works contract as the complainant has the right to appeal to the Information Commissioner.
Statement Not upheld Commercial and contracts 28-Mar-2014
Summary: Mr X complains the Council refused to pay him from its bond scheme. There is no evidence of fault by the Council causing injustice to Mr X. Mr X also complains his tenant did not pay full rent and he had the expense of evicting the tenant. Mr X holds the Council responsible for this. The Council is not responsible.
Statement Not upheld Land 27-Mar-2014
Summary: The Council has identified a possible route for a bypass that goes past Mrs X's home. It would be premature to investigate the complaint because the route in question is only one option under consideration. It may not be identified as the preferred option.
Statement Closed after initial enquiries Other 27-Mar-2014
Summary: The Ombudsman will not investigate a complaint about alleged harassment by a Council employee who is not acting on its behalf. Further, the complainant can complain to the Office of the Information Commissioner about data protection concerns.
Statement Upheld Land 26-Mar-2014
Summary: Mr X says the Council is at fault in its handling of his request to take over the license of a garage. I found some evidence of fault by the Council and it has agreed to apologise to Mr X.
Statement Closed after initial enquiries Other 26-Mar-2014
Summary: The Ombudsman has decided not to investigate this complaint about improvement works at Mr X's business property. The Council is acting to complete the work. Mr X has legal remedies should the Council break the lease or cause economic loss.