Housing archive 2013-2014


Archive has 575 results

  • Southampton City Council (13 007 745)

    Statement Not upheld Allocations 31-Mar-2014

    Summary: The Council was not at fault in the way it dealt with Ms X's housing application and awarded her points. On this basis my decision is to complete my investigation.

  • London Borough of Hackney (13 001 661)

    Statement Upheld Other 31-Mar-2014

    Summary: Miss X says the Council is at fault in its handling of her homelessness application. I have found some evidence of fault. The Council has agreed to pay Miss X £300 in recognition of the injustice caused to her.

  • Three Rivers District Council (13 014 660)

    Statement Not upheld Private housing 31-Mar-2014

    Summary: Ms X says the Council is at fault in its handling of her tenancy, sourced via its rent deposit scheme. I have found no evidence of fault by the Council causing Ms X an injustice. Therefore I have ended my investigation.

  • Guildford Borough Council (13 006 237)

    Statement Upheld Private housing 31-Mar-2014

    Summary: The Council wrongly advised Ms X's tenants that they were entitled to remain in her property until their tenancy expired. Ms X had to seek a possession order form the Court to recover her property. But she would not necessarily have avoided that action or recovered her property sooner if the Council had not misled her tenants. And Ms X could have pursued possession proceedings without legal representation. So she could have avoided the costs she incurred.

  • Milton Keynes Council (13 013 857)

    Statement Upheld Homelessness 31-Mar-2014

    Summary: There was fault in the way the Council considered Mrs X's request for a further review of the decision that she was intentionally homeless. The Council accepted the Ombudsman's recommendations for a remedy and so she has completed her investigation.

  • London Borough of Bromley (13 014 638)

    Statement Not upheld Allocations 31-Mar-2014

    Summary: There was no fault by the Council in how it reached its decision that Ms X declined a property offered to her, nor in the way the Council applied its policy which resulted in Ms X's removal from the housing register.

  • London Borough of Camden (13 016 189)

    Statement Closed after initial enquiries Council house sales and leaseholders 31-Mar-2014

    Summary: Mr X says the Council is responsible for delay in processing his Right to Buy application. I consider Mr X can seek a remedy in a court for the injustice he is claiming. For this reason the Ombudsman should not investigate his complaint and I have ended my consideration of this matter.

  • London Borough of Hillingdon (13 015 974)

    Statement Upheld Allocations 31-Mar-2014

    Summary: Miss Y and Mr X say the Council is at fault in its handling of their housing application. I have found evidence of fault however I do not consider this has caused Miss Y and Mr X a significant personal injustice. Therefore I have ended my investigation.

  • Rother District Council (13 018 275)

    Statement Not upheld Private housing 31-Mar-2014

    Summary: Mr X complained about an officer's failure to ensure Mrs Y's landlord did repairs to her home and about the way other officers handled his complaints about this. A court is now considering the repairs and so this is not a complaint the Ombudsman should investigate. Mr X may complain to the Information Commissioner about the Council copying a confidential letter to Mrs Y's landlord.

  • London Borough of Hackney (13 017 487)

    Statement Not upheld Allocations 31-Mar-2014

    Summary: Mrs X says the Council has failed to properly consider medical information filed by her in support of her housing application. I have found no evidence of fault and therefore I have ended my investigation.

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