Benefits and tax archive 2013-2014


Archive has 1027 results

  • London Borough of Hillingdon (13 000 767)

    Statement Not upheld Housing benefit and council tax benefit 31-Mar-2014

    Summary: Mr X says the Council is responsible for delay in paying his Housing Benefit (HB). I have found no evidence of fault and I have therefore ended my investigation.

  • Liverpool City Council (13 003 372)

    Statement Not upheld Council tax 31-Mar-2014

    Summary: My final decision is there is no fault causing injustice by the Council in seeking to recover a council tax debt from Mr B.

  • Sheffield City Council (13 020 446)

    Statement Closed after initial enquiries Council tax 31-Mar-2014

    Summary: Mrs Y complains the Council poorly informed her about council tax on her late father's home and then demanded payment at short notice. The Ombudsman will not investigate as she could not add to the Council's previous investigation.

  • Birmingham City Council (13 016 426)

    Statement Upheld Council tax 31-Mar-2014

    Summary: The Council was at fault in not registering a complaint sooner during a dispute over council tax liability. The Council overlooked some information provided by the complainant; wrongly assumed his wife was liable for council tax on a property without making enquiries and delayed and confused at times with its replies to the complainant's correspondence. The Council agrees to apologise and pay the complainant £300 in recognition of his distress and time and trouble caused by these faults.

  • London Borough of Lambeth (13 014 858)

    Statement Upheld Council tax 31-Mar-2014

    Summary: Mr X says the Council is at fault in its handling of an Attachment of Earnings Order for unpaid council tax. I have found some evidence of fault but I do not consider this has caused Mr X a significant personal injustice. Therefore I have ended my investigation.

  • London Borough of Barnet (13 017 728)

    Statement Not upheld Council tax 31-Mar-2014

    Summary: The Ombudsman has closed this complaint alleging fault by the Council and its bailiffs when the Council took action to recover council tax arrears. This is because the Ombudsman did not find fault by the Council.

  • London Borough of Camden (13 017 059)

    Statement Upheld Council tax 31-Mar-2014

    Summary: Mrs X says the Council is at fault in its handling of her council tax account. I have found evidence of fault by the Council and in recognition of the injustice caused to Mrs X it has agreed to pay her £100.

  • Burnley Borough Council (13 020 586)

    Statement Closed after initial enquiries Council tax 31-Mar-2014

    Summary: Mr Y complains about having to pay council tax when he could not live at home due to flooding. The complaint is outside the Ombudsman's jurisdiction and so the Ombudsman will not investigate.

  • Bolsover District Council (13 019 891)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 28-Mar-2014

    Summary: The Ombudsman will not investigate Mr Y's complaint about a refund on his bedroom tax as there is insufficient evidence of fault by the Council.

  • Leicester City Council (13 020 602)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 28-Mar-2014

    Summary: Ms X complains about the Council's decision to recover a housing benefit over payment from her. The Ombudsman will not investigate this complaint as it is reasonable to expect Ms X to appeal to the tribunal that considers benefit appeals.

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