Archive has 13 results
Report Upheld Direct payments 13-Mar-2013
Summary: The Local Government Ombudsman published a report about a complaint regarding Birmingham City Council's handling of its mental health assessment processes
Report Not upheld Assessment and care plan 30-Oct-2012
Summary: A report of a joint investigation by the Health Service Ombudsman and the Local Government Ombudsman about a complaint into the provision of section 117 aftercare.
Report Upheld Other 11-Oct-2012
Summary: There were flaws in the way Suffolk County Council decided to cancel subscriptions to an audio book service for some blind and visually impaired adults
Report Upheld Safeguarding 11-Oct-2012
Summary: Kent County Council delayed in investigating how an elderly man came to be seriously injured during an altercation with another resident of his care home. The man died in hospital a few days later.
Report Upheld Safeguarding 08-Oct-2012
Summary: Birmingham City Council wrongly started an adult protection investigation into the affairs of a man's elderly aunt.
Report Upheld Charging 01-Oct-2012
Summary: Southampton City Council wrongly charged an elderly woman's family 'top-up' fees for her residential care.
Report Upheld Assessment and care plan 30-Aug-2012
Summary: Birmingham City Council delayed for over two years in providing for a disabled man's assessed needs.
Report Upheld Assessment and care plan 14-Aug-2012
Summary: Essex County Council took almost two years to agree and put in place resources for the care of a disabled young man.
Report Upheld Other 27-Jul-2012
Summary: Bradford Council cost a man with learning difficulties years of funding amounting to over £100,000.
Report Upheld Residential care 23-Jul-2012
Summary: Kent County Council wrongly refused to pay for short-term residential care for an elderly woman when she was released from hospital.